Car Rental COVID-19 FAQs
What steps are being taken to clean rental cars?
Each rental vehicle at Enterprise is thoroughly cleaned between every rental and backed with our Complete Clean Pledge. This includes washing, vacuuming, general wipe down, and sanitizing with a disinfectant that meets leading health authority requirements, with particular attention to more than 20-plus high-touch points. We also extend the Complete Clean Pledge to our shuttles (for airport locations) and neighborhood branches.
What is the current car rental process?
To help protect both customers and employees, we have modified our car rental process. This includes the addition of curbside rentals at our locations to help promote social distancing by getting you quickly on your way while avoiding foot traffic in our locations.
Delivery is also offered at select car rental locations throughout the country. Please contact your rental branch for availability.
Whether you are picking your vehicle up curbside, or if we deliver it to you, we’re committed to maintaining proper distance throughout the process.
Can I modify, extend, or cancel my reservation?
You can modify or cancel your reservation via our website or mobile app. We have extended our existing no-fee cancellation policy to include customers with pre-paid rentals booked directly through us. To extend your car rental, you can click “Call to Extend Your Rental” in our mobile app. You can also call your rental branch or 1-855-266-9565 to extend your reservation.
For more information, please visit our COVID-19 FAQs page.
For additional questions, please visit our main car rental FAQs page.
Location Details
Services
Renting a Car at Kapolei Ko Olina Marriott Beach Club
Information for Renting a Car at the Ko'Olina Marriott Beach Club
This car rental location is located in Ko'Olina on the island of Oahu. The rental desk is located in the main lobby of the Kona Tower, to the left of the check-in/front desk counter when facing the counter. Jeeps are particularly popular rentals at this location (based on availability).
Parking at Ko'Olina Properties
Parking at this property is restricted to hotel guests only. We recommend for non-guests to return the rental car during business hours.
Why Rent a Car in Ko'Olina
A rental car provides an opportunity to escape the resort property to experience what the rest of Oahu has to offer - from a quick day trip to Waikiki to the famous Northshore.